At BazarOy, hum chahte hain ke har customer ko unka order safe aur sahi condition mein mile. Lekin agar kisi wajah se aapko product mein masla ho, to humari Return & Refund Policy neeche di gayi hai:
✅ Return Karne Ki Sharaait
Damaged ya Wrong Product agar receive ho to parcel open karne se pehle video proof lazmi hoti hai.
Video sirf tab valid hogi jab parcel sealed condition mein ho aur clearly open hota dikhaya gaya ho.
Return sirf parcel receive hone ke 7 din ke andar claim kiya ja sakta hai.
Return tabhi accept hoga agar product unused, unwashed aur original packing mein ho.
Agar aap kisi wajah se product return karna chahte hain (jo damaged ya wrong nahi hai), to return shipping charges customer khud bear karega.
📦 Courier aur Parcel Handling
Hum allow karte hain ke aap delivery boy ke samne parcel open karein (agar courier company allow kare).
Agar courier open nahi karne deta, to zaroori hai ke aap parcel kholte waqt clear video banayein.
Pakistan mein return courier service limited hai, is liye ho sakta hai ke aapko apne paisay se return bhejna pade.
💸 Refund Policy
Agar return valid hai, to hum aapko sirf product price + pehle wale delivery charges refund karein ge.
Aapke return ka delivery charge refund nahi hoga.
Refund ka process 3-5 working days le sakta hai, aur aapko bank/Wallet/JazzCash account details deni hongi.
🚫 Return Not Accepted In These Cases
Without video proof.
7 din ke baad request karne par.
Product used ya damaged by customer.
Sale items (unless faulty).
📞 Contact for Returns
Agar aapko return ya refund claim karna ho to neeche diye gaye contact details par rabta karein:
📧 Email: info@paktechd.com 📞 WhatsApp: 03440447116 (Please mention order number and attach video)
